At your service for over 30 years
At your service for over 30 years
The French text shall prevail as the reference.
1.1 All deliveries and services provided on the basis of the Internet offer of Berra Sports SA under https://www.berra-sports.com are governed by these general conditions of sale. By placing an order the customer acknowledges having read, understood and accepted them without reservation.
1.2 Berra Sports SA does not accept any divergent conditions on the part of the customer.
1.3 Berra Sports SA reserves the right to modify at any time these general conditions of sale by publishing a new version on this site. Any order placed after publication by Berra Sports SA of the new version of its general conditions of sale shall constitute acceptance of the latter. The general conditions are also communicated to you during the process of validation of each order, the registration of your order being subjected to their acceptance.
2.1 When placing an order on the Website, the customer can register and open a personal account. The data provided will only be used to manage the order itself. Whatever the method of placing an order, the customer ensures the accuracy and completeness of the data provided during the ordering process.
2.2 If the customer has opened a personal account, he undertakes to update his personal data as soon as possible in the event of a change of address or any other modification. Anyone making a private or professional order on the www.berra-sports.ch website declares to be 18 years old and have the legal capacity or failing that a parental authorization allowing him to contract it.
2.3 In the event that these conditions have not been respected in accordance with what is stated in this contract and in order to resolve any dispute, We reserve the right to contact the guardian or statutory trustee of this person. In particular, we will be entitled to demand payment of all orders placed by us.
2.4 The customer undertakes to keep strictly confidential the password chosen during registration and not to disclose it to third parties. He takes full responsibility for the use of his password and all orders that are passed, even without his knowledge, using this password.
2.5 The customer may at any time refuse to send advertising in connection with Berra Sport by sending an e-mail to firstname.lastname@example.org.
3.1 By ordering the customer agrees to purchase the products he has selected in accordance with these general conditions of sale.
3.2 After accepting the general conditions of sale and its validation, we will send you an e-mail of confirmation of your order to the electronic address that you will have communicated to us during the creation of your profile or during the ordering process. This e-mail constitutes our acceptance of your order and thus forms the contract of sale between us and you, governed by the general conditions of sales defined by this contract. We will then proceed to its treatment in accordance with the clauses provided for in this contract.
3.3 The order is made at the prices and indications posted on the site on the day of the order. If a product ordered is not deliverable, the customer is informed.
3.4 Berra Sports SA reserves the right to refuse an order, in particular in the event of payment refused by the bank.
4.1 All orders are delivered to the delivery address indicated by the customer. The responsibility for the goods passes to the customer upon receipt by the carrier. The delivery of the ordered goods is generally done by Swiss Post or if the destination is less than 20 minutes by car from Champéry, Berra Sports SA will take care of the delivery. No delivery can be made outside Switzerland. The cost of delivery is the responsibility of the customer.
4.2 In accordance with Swiss law, any person placing an order on the Website has a period of 7 working days to assert his right of withdrawal, from the date of acceptance of the contract of sale, in this case of The date of validation of your basket and the confirmation by e-mail of the fact that we have received your order and that we will proceed to its treatment.
4.3 In the event that your request for withdrawal does not correspond to the conditions defined in the present contract, we would be entitled to demand from you the complete settlement of the article(s) that will have been the subject of your order.
5.1 It is up to the customer to check the quantity and the good condition of the goods on delivery. If he finds any oversights or damages, the customer must file a complaint with Berra Sports SA within 7 days after delivery. Any complaint must be addressed by email to email@example.com.
5.2 Before any return of merchandise the customer must contact Berra Sports SA. Unless otherwise agreed, the shipping costs and any financial costs are borne by the customer and the price paid will be credited by card.
6.1 The prices displayed on the site are expressed in Swiss francs [CHF], all applicable taxes in Switzerland included. The delivery costs on the site include VAT.
6.2 The price displayed on the site at the time of your order is guaranteed, provided that it has not undergone any modification (upwards or downwards) with the supplier between the previous order and your order.
6.3 Berra Sports SA reserves the right to modify its prices and shipping costs at any time.
7.1 Payment is made before delivery of the goods by credit card (Visa, Mastercard, Maestro). The credit card data is encrypted to protect the security of the customer.
7.2 The goods shall be delivered to the address indicated on receipt of payment.
8.1 Without limiting the scope of these terms and conditions of sale, no claim whatsoever for products delivered, non-delivery of products or other can exceed the amount of the purchase price of the products which gave rise to a claim for damages. In no event shall Berra Sports SA be liable for indirect, incidental or consequential damages of any kind whatsoever (even if such damage was known or could have been caused by Berra Sports SA) occurring in Its products, their use, their sale or this Website.
9.1 hese general conditions of sale are governed by Swiss law. The fuero in Champéry.